Susanne S. Rivero
Susanne has been our practice manager since Dr. Rivero purchased the practice back in 2000. She is married to Dr. Rivero and has two adult children and one dog. In her spare time she enjoys traveling, scuba diving and shopping.
Susanne takes care of the business side of the practice.
Education: Louisiana State University
Front Office Manager
Crystal began working at Caldwell Animal Hospital, PA in 2000. She is our employee with the longest tenure. She grew up and resides in Catawba County with her husband and two sons. She has two dogs and four cats.
Crystal works as a receptionist as well our front office manager. She opens the office everyday, greets clients, makes appointments, handles phone calls and transactions. She is in charge of inventory and front office staff supervision.
Charles W. Triplett
Charles began working for us in August of 2011. He works in many areas of our hospital but mainly at the reception desk. He is a native of Caldwell County and has two cats. Charles is the long-time treasurer of the Caldwell County Historical Society. His hobby is collecting memorabilia of Judy Garland.
Charles works mainly in reception answering phones, making appointments and greeting and checking out clients. He also helps manage inventory.